Certified Quality Auditor (CQA) Certification Training

Course Summary

This intensive course is designed to quickly and efficiently give students the information, skills, strategies, and techniques to successfully prepare to sit for the ASQ CQA exam.

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Event Details

21 hours
Combination lecture/discussion and individual/group work sessions
Available virtually, at QSG’s training facilities, or on-site at your organization

Description

The Certified Quality Auditor (CQA) is a professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating, and reporting to determine a quality system’s adequacy and deficiencies. The CQA analyzes all elements of a quality system and judges its degree of adherence to the criteria of industrial management and quality evaluation and control systems.

Through discussion, review, and practice, attendees in this course will become thoroughly familiar with the complete CQA Body of Knowledge (BoK). Class discussions include an in-depth overview of the exam process, along with the rationales for correct answers. Sample test questions and answers offer participants a better understanding of the basic principles and applications that will appear on the exam.

This intensive course is designed to quickly and efficiently give students the information, skills, strategies, and techniques to successfully prepare to sit for the ASQ CQA exam offered 4 times a year.

*Taking this course does not constitute or imply the successful passing of the ASQ CQA exam. Participants will need to study the course material and practice questions outside of class.

Who Should Attend

This course is designed for individuals involved with quality auditing, those who support the auditing functions within an organization, and those looking to achieve their ASQ CQA certification.

Learning Objectives

Through training, participants will learn the following:

  • Understand the CQA BoK
  • Be prepared to sit for and pass the CQA exam
  • Understand audit fundamentals, audit processes, auditor competencies, audit program management for business application, and quality tools and techniques

Course Outline

Module I: Auditing Fundamentals

  • Basic Terms and Concepts
  • Purpose of Audits
  • Types of Audits
  • Audit Criteria
  • Roles and Responsibilities of Audit Participants
  • Ethical, Legal, and Professional Issues

Module II: Audit Process

  • Audit Preparation and Planning
  • Audit Performance
  • Audit Reporting
  • Audit Follow-up and Closure

Module III: Auditor Competencies

  • Auditor Characteristics
  • Resource Management
  • Conflict Resolution
  • Communication Techniques
  • Interviewing Techniques
  • Team Member Roles, Leadership, and Facilitation

Module IV: Audit Program and Business Applications

  • Audit Program Management
  • Business Applications

Module V: Quality Tools and Techniques

  • Basic Quality and Problem-Solving Tools
  • Process Improvement Techniques
  • Basic Statistics
  • Sampling Methods
  • Process Variation and Process Performance Metrics
  • Cost of Quality
  • Verification and Validation
  • Risk Management Tools

Module VI:  Review of Sample Case Studies

Module VII:  General Exam Information, Test Taking Tips, and Practice Test

Prerequisites

Prior knowledge of quality and auditing is recommended as this course is designed as a review of the subject areas needed for the ASQ CQA exam.

Instructors

Albert F. Scorza

FAQ

What transferable skills will I gain from this workshop?

By completing this course, you will develop expertise in audit planning and execution, process evaluation, regulatory compliance, risk management, and quality improvement techniques, which are essential for certified quality auditors across industries.

What other Quality Management courses does QSG offer?

QSG offers a variety of Quality Management System (QMS) training programs, including courses on ISO 9001, AS9100, IATF 16949, and more.

What if I want to customize this course to meet my company’s needs?

We offer customized training solutions to align with your organization’s auditing and compliance needs. Contact us at info@qualitysupportgroup.com to discuss a tailored training plan.

Will I receive a certificate after completing this course?

Yes! Participants will receive a Certificate of Completion after successfully finishing the training. Additionally, this course prepares you for the ASQ Certified Quality Auditor (CQA) exam.

How can I register for this course?

You can register for this training through our website. Visit the registration page, choose your preferred course dates and location, and follow the instructions to complete your enrollment.

How can I become a QSG member and receive discounted training?

QSG members enjoy exclusive benefits, including discounted training programs.

General FAQ 1

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General FAQ 2

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

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