Negotiation Skills

Course Summary

Participants gain skills and confidence when negotiating with both internal and external clientsand learn techniques to promote effective communications.

Upcoming Events

Event Details

16 hours
Combination lecture and classroom exercises
Available on-site at your organization and virtually

Description

People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.

Negotiating is a fundamental fact of life at any level. This interactive workshop ensures participants gain skills and confidence when negotiating with both internal and external clients. Training also includes techniques to promote effective communications and to turn face-to-face confrontation into side-by-side problem solving.

Two books, Getting Past No and Getting To Yes, both authored by William Ury, and educational curriculum from the Harvard University Business School, are referenced throughout the training.

 

Who Should Attend

This workshop is designed for Salespeople, Business Development, Supervisors, Managers, and above, including Senior Leadership.

Learning Objectives

Through training, participants will learn:

  • The benefits of good negotiation skills
  •  The importance of preparing for the negotiation process, regardless of the circumstances
  •  Various negotiation styles and their advantages and disadvantages
  •  Strategies for dealing with tough or unfair tactics
  •  How to develop alternatives and recognize options

Course Outline

  • Separate the people from the problem
  • Focus on interests, not positions
  • Generate a variety of possibilities before making a decision
  • Define objective standards as the criteria for making the decision
  • Negotiation principles
  • Defining ZOPA (Zone of Possible Agreement)
  • Identifying your BATNA (Best Alternative to a Negotiated Agreement)

Prerequisites

None

Instructors

FAQ

What transferable skills will I gain from this workshop?

This course will help you develop persuasion techniques, conflict resolution, active listening, strategic thinking, and problem-solving skills, enabling you to navigate negotiations effectively, build stronger relationships, and achieve mutually beneficial outcomes.

What other Leadership and Professional Development courses does QSG offer?

QSG offers a variety of leadership, communication, and business development training programs, including Conflict Management, Effective Communication, and Consensus Building.

What if I want to customize this course for my company?

We offer customized Negotiation Skills training tailored to your organization’s specific negotiation challenges and industry needs. Contact us at info@qualitysupportgroup.com to discuss personalized training solutions.

Will I receive a certificate after completing this course?

Yes! Participants will receive a Certificate of Completion, demonstrating their proficiency in effective negotiation strategies.

How can I register for this course?

You can register online by selecting your preferred course dates and completing the enrollment process.

How can I become a QSG member and receive discounted training?

QSG members receive exclusive discounts on training programs.

General FAQ 1

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

General FAQ 2

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Related Events

Customer Reviews

0
    Your Cart
    Your cart is emptyReturn to Shop
    Reap the benefits

    Login with your Membership Credentials

    Not Yet a Member? Request Membership Now

    Interested in this course for the Future?

    Thanks for letting us know!
    Please fill in the information below so that we can keep you informed.

    Name
    I'm not registering yet because
    This field is for validation purposes and should be left unchanged.



    GRANT FUNDING FOR TRAINING.

    Enhansing Skills, Advancing Quality!

    QSG has secured over $20M in training grants for companies across the USA. We specialize in expert grant writing and comprehensive support, creating tailored training solutions for organizations in states like in Massachusetts, Connecticut, Florida, Ohio, Michigan, and beyond!

    Thank you for visiting QSG!

    If you have any questions, would like more information, or would like to speak with a QSG representative, please contact us at any time!